City Services

  1. Assessment & Revaluation

    The assessment is the value of property to be used for local taxation, as determined by the assessors and according to Massachusetts laws and regulations established by the Commissioner of Revenue.

  2. Building Permits & Inspections

    The Building Department is responsible for issuing building permits, certificates of occupancy, certificates of inspection, reviewing building plans for local zoning compliance and also code compliance, inspecting buildings and structures for safety and compliance with all applicable laws and codes.

  3. Chicopee Sanitary Landfill

    Find out how to pre-register your drop-off and learn what to do if you are a new resident to Chicopee.

  4. City Licenses

    The Chicopee License Commission is the licensing and enforcement agent for liquor, food service, entertainment, automatic amusements, lodging house and innholders licenses.

  5. Emergency Alerts

    Find out how to sign up to receive Everbridge Citizen Alerts or Citizen Website Alerts.

  6. Genealogy

    Review the City Clerk's office policies regarding genealogy research information, policy and procedures.

  7. Hazardous Waste Disposal

    At least once a year, the Department of Public Works partners with Waste Management to sponsor a hazardous waste drop-off day.

  8. Library Services

    Visit the library's website to review its services.

  9. Online Bill Pay

    Pay city bills online.

  10. Passport Services

    Learn about the passport services provided through the city.

  11. Pothole / Street Issue Reporting

    Find out how to report a pothole or street issue to the Department of Public Works.

  12. Property Tax Assistance

    Retrieve information about property tax exemptions, the city's Tax-Ade program and the Senior Work-Off Program.

  13. Recycling

    Learn about what is new in recycling and what can and cannot be recycled curbside.

  14. Rubbish Collection

    Make sure to follow these guidelines regarding pick-up and curbside rubbish services.

  15. Senior Center

    The Senior Center is committed to assisting and improving the quality of life for older adults in the areas of good health maintenance, lifelong learning, mobility, community service, recreation, and related informational services.

  16. Senior Support Groups

    Learn about the 6 support groups sponsored by the Council on Aging including Living Again, Diabetic Support, and Veteran's Choice.

  17. Veterans Services

    The mission of the Chicopee Veterans Services Office is to provide eligible veterans and their families, who are residents of Chicopee, with financial and medical assistance in accordance with Massachusetts General Laws Chapter 115 and CMR 108.

  18. Voter Registration

    Register to vote in the City of Chicopee.