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1. What is an abatement?
2. What are the reasons for filing an abatement?
3. When can I file for an abatement?
4. What is the process after I file an abatement?
5. What happens when the abatement application is approved?
6. Can I appeal the decision if my abatement application is denied?
7. What does the Appellate Tax Board do?
8. How do I prove my case before the ATB?

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1. How may I obtain a copy of a birth, marriage or a death certificate?
2. What is the procedure for obtaining a Marriage License?
3. How do I register my new puppy/dog?
4. What is a business certificate and how do I file a business certificate?
5. How may I receive a Federal Tax ID?
6. How may I obtain a State Sales Tax Number?
7. Do I need a Tag Sale/Yard Sale Permit in Chicopee?
8. Can I buy my fishing and hunting license at the City Clerk’s Office?

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1. Do I need a permit?
2. Is there a Permit Fee?
3. What is the Public Right-of-Way?

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1. Who should file excise tax abatement?
2. When should I file an excise abatement application?
3. Where can I get an application for abatement of motor vehicle?
4. Should I pay the excise before filing an abatement application?
5. What if the excise abatement is denied?
6. What if I move to another Massachusetts community?
7. What if I move to another state?
8. What if I sell my vehicle?
9. What if I transfer my plates to another vehicle?
10. What if my vehicle is traded?
11. What if my vehicle is stolen?

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1. Is it ok to have a fire pit in your backyard?

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1. Who prepares the excise bill?
2. How is the excise value of the motor vehicle determined?
3. How is the excise bill calculated?
4. How do I change the mailing address on my excise bill?
5. Is anyone exempt from paying the excise tax?
6. What is the non-resident serviceman's exemption?
7. What is the ruling on leased vehicles?
8. Who collects the excise tax?
9. When is the excise payment due?
10. What if I don't receive my excise bill?
11. What happens if the excise bill is not paid?
12. How does an unpaid excise bill affect my registration and drivers licence?
13. What should I do if my registration is not renewed due to an unpaid excise bill?
14. What happens to the excise if I buy a car in the middle of the year?
15. My car is old and in poor condition. Why is my excise so high?
16. I purchased a used car at very low price. Why is the excise value so high?

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1. To whom is the tax assessed?
2. Who is required to file a personal property report known as the form of list?
3. When should I file the form of list?
4. Where can I get the form of list?
5. What do the assessors do with the form of list?
6. What happens if I don't file a form of list?
7. Is the form of list a public document?
8. What is meant by type of ownership?
9. How does the type of ownership affect the form of list?
10. What method is used to value the personal property?
11. Is machinery taxable?
12. What is considered machinery for personal property purposes?
13. What is machinery "used in the conduct of business?"
14. What is manufacturing?
15. How does a corporation become classified as a manufacturer?
16. Is any personal property exempt?
17. Is there an abatement process for personal property?
18. I bought my business equipment at a yard sale. Isn't the taxable value the price I paid for it?
19. The stereo system at my shop is mine from home. Is it taxable personal property?
20. The power tools I use in my shop are owned by the building owner. Why am I being taxed for them?
21. The coffee machine in my store is leased. Should I be taxed?

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1. Where do I find my property's zoning?
2. Where do I apply for a Special Permit or a Zone Change?

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1. Who can apply for exemption?
2. When can I file for exemption?
3. Can I apply for more than 1 exemption?
4. Can a husband and wife each receive the same exemption?
5. I missed the exemption filing deadline. Can I still apply?
6. I received an exemption last year. Must I reapply each year?
7. Do I need special documents to qualify for exemption?
8. I was denied an exemption. Why?
9. Must I pay my taxes if I'm expecting to get an exemption?
10. Which assets must I declare?
11. I transferred my property to my children but retained a life estate. Am I still eligible for the elderly exemption?
12. Does a trust agreement affect my application for exemption?
13. I received a surviving spouse exemption for many years. I am now remarried. Do I still qualify for the exemption?
14. My spouse died eight years ago. I did not qualify for an exemption because my assets were too high. My financial picture is much different now. Can I apply for Exemption during the next application

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1. How is my property valued?
2. What happens to the value if I improve or repair my property?
3. I did my own construction work to save money. Why did the assessed value go up as high as if I hired a contractor? Why doesn't the new value reflect the actual cost of the work?

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1. What is a revaluation?
2. Is a revaluation necessary?
3. What is the role of the Department of Revenue in the revaluation process?
4. What is fair market value?
5. What period of time is used for the revaluation?
6. Are the assessed values adjusted between revaluation years?
7. Will the assessors inspect the interior of all the houses?
8. How do I know if my assessment is fair?
9. What if I do not agree with my assessment?
10. Are my taxes increased by a revaluation or an interim year adjustment?

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1. Why would the former owners' name be on my tax bill?
2. Why does it take so long to change the owner's name on the tax bills?
3. What should I do if my bank escrows my taxes?

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1. What are the different property classes?
2. What is residential property?
3. What is open space?
4. What is commercial property?
5. What is industrial property?
6. What is personal property?

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1. Why is my water dirty?
2. Why is my water cloudy?
3. Is there fluoride in the water?
4. Why is my bill so high?
5. Where is my water meter?
6. How do I read my water meter?
7. What is my financial responsibility as a homeowner?
8. What are those blue marks in the road and in front of my home?
9. Why is my water shut off?